PPT Vision Remote Customer Support
| What is Remote Customer Support? |
It is a way for us to provide Application Engineering Support to Solve problems in real time. | |
| Why is it needed? | You need answers to problems now, not tomorrow or next week. We can often debug a problem by remotely viewing what you are doing. |
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| How does it work? | You request a Support Key from us by calling or emailing Customer Support. When you get the key, you log on to www.fastsupport.com (see the button below). Over a secure connection, you share your desktop with us, we connect with your computer, and we help you solve the problem. |
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| How much does it cost? | Access is free. Consultation time with PPT Vision Application Engineers is charged at our standard hourly rate. | |
PPT Vision Inc. | 6301 West Old Shakopee Road |
Minneapolis, MN 55438 | USA
Main: 952-996-9500 | Fax: 952-996-9501 | Email: info@pptvision.com
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